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Article: 11 Questions from Customers so far in 2026

11 Questions from Customers so far in 2026

11 Questions from Customers so far in 2026

Q 1.  I have pigmentation and sun damaged skin which is dry.  I am 47 years old.  Can you recommend a skincare routine for me?

At 47, pigmentation and dryness are often the result of long-term sun exposure combined with a natural decline in skin renewal, collagen production and lipid content. Over time, UV damage triggers excess melanin production, while the skin’s ability to hold moisture weakens. This combination can make pigmentation appear darker, skin tone uneven, and fine lines more noticeable. Importantly, dry, sun-damaged skin needs repair and hydration before aggressive brightening — otherwise pigmentation can become more stubborn or inflammation-prone.

The most effective approach is to strengthen the skin barrier, gently encourage cell turnover, and support brightening with antioxidant protection. When the skin is well-hydrated and supported, it responds far better to treatments targeting pigmentation and visible ageing.

I would begin with the Daily Revitalise Cleansing Crème, which cleanses thoroughly while supporting the skin’s moisture balance — essential for dry, sun-damaged skin.

The Vitamin C Brightening Serum is ideal for targeting pigmentation and uneven tone, helping to improve radiance while supporting collagen production.

Follow with the Nourish & Hydrate Moisture Defence Crème to deeply replenish moisture and protect the skin throughout the day.

To elevate results, I recommend incorporating the Skin Therapy Glow System a few times a week to encourage gentle exfoliation and improved product absorption.

At night, the Skin Perfecting Radiance Gel can be used as a sleep mask to calm, hydrate and visibly revive tired, dull skin by morning.

Q2.  I am 61 years old and I am looking for antiaging products to treat my fine lines and wrinkles?

As we move into our 60s, fine lines and wrinkles are influenced less by surface dehydration alone and more by changes in skin structure. Collagen and elastin decline, cell turnover slows, and the skin barrier becomes thinner and less efficient. This can lead to creasing, laxity, and a dull or fragile appearance. Supporting mature skin means focusing on strengthening, replenishing and maintaining hydration — not overstimulating it.

Peptides, lipids and gentle renewal are especially important at this stage, as they help the skin function more efficiently while improving firmness and smoothness over time. Consistency and nourishment matter far more than aggressive treatments.

I would start with the Cell Renewal Peptide Serum, which supports collagen and elasticity while remaining gentle enough for daily use.

The Skin Perfecting Radiance Gel adds hydration and luminosity, helping skin look smoother and more rested.

Six Oils of Rejuvenation is particularly valuable at this stge, delivering essential fatty acids that nourish thinning skin and improve comfort.

Seal everything in with the Nourish & Hydrate Moisture Defence Crème to lock in moisture and protect against environmental stressors.

To enhance results, the Skin Therapy Glow System can be used weekly to stimulate renewal and improve skin texture. Cleansing with the Daily Revitalise Cleansing Crème ensures skin is clean but never stripped, which is crucial for ageing skin.

Q3.  I am in my 20s with a combination skin.  I have breakouts but not acne.  What serums would be good for me?

In your 20s, combination skin with mild breakouts is often linked to fluctuating oil production, dehydration and lifestyle stressors rather than true acne. Many people overcorrect with harsh products, which can disrupt the skin barrier and actually increase breakouts over time. The goal here is balance — maintaining hydration while supporting clarity and preventing early signs of ageing.

Serums should be lightweight, non-congesting and supportive rather than overly active. Hydrated skin regulates oil more effectively and heals breakouts faster, reducing post-blemish marks.

The Vitamin C Brightening Serum works well to support skin clarity, regulate oil activity and improve overall brightness without irritating the skin.

Paired with the Skin Perfecting Radiance Gel, it helps maintain hydration and soothe the skin, which can actually reduce the likelihood of breakouts caused by dehydration. I would avoid over-exfoliating or using harsh treatments at this stage.

To boost results, the Skin Therapy Glow System can be used gently to refine texture and support healthy turnover.

If additional moisture is needed, the Balance & Replenish Light Moisturiser provides hydration without heaviness, keeping skin comfortable and balanced while supporting a clear, healthy complexion long term.

Q4.  I have relatively good skin and I am 34 years old.  I am interested in antiaging and something to address occasional dark circles and dull skin.

At 34, skin often still looks healthy but begins to show subtle signs of fatigue — slower cell turnover, occasional dullness, and early fine lines around the eyes. Dark circles can be caused by thinning skin, dehydration, circulation changes or lifestyle factors such as stress and sleep disruption. Supporting skin at this stage is about preservation, not correction.

A routine that gently exfoliates, boosts collagen support and improves hydration will keep skin looking bright and resilient long term. The eye area in particular benefits from targeted care, as it shows ageing earlier than other areas.

I recommend starting with the Superfruit Exfoliating Wash Off Cleanser to gently remove buildup and reveal fresher, brighter skin.

The Vitamin C Brightening Serum supports luminosity and helps protect against environmental stress, while the Cell Renewal Peptide Serum works to maintain firmness and smooth fine lines over time.

The Skin Perfecting Radiance Gel adds hydration and a healthy glow, making skin appear more rested. For targeted care, the Eye & Lip Lift Crème helps soften the appearance of dark circles and fine lines in delicate areas.

To further enhance results, the Skin Therapy Glow System can be incorporated weekly to improve skin clarity and boost absorption of active ingredients.

Q5.  My skin can be very re-active and I have a some rosacea.  Will the Vitamin C products you have help?

Rosacea-prone and reactive skin requires a careful approach. Inflammation, a compromised skin barrier and heightened sensitivity mean that many active ingredients can worsen redness rather than improve it. However, gentle, well-formulated vitamin C can actually help strengthen the skin barrier, support healing and improve overall tone when used correctly.

The key is stability, low irritation potential and avoiding overuse. When skin is supported and calm, redness often becomes less pronounced and flare-ups less frequent.

Our Vitamin C Brightening Serum is formulated to be gentle and well-tolerated, using stabilised vitamin C to support skin brightness and barrier health without the irritation often associated with stronger formulas. Used consistently, it can help even skin tone and reduce the appearance of redness over time.

The Skin Perfecting Radiance Gel complements this beautifully by providing soothing hydration and helping skin feel more comfortable and resilient. I always recommend introducing new products slowly and patch testing first.

Keeping routines simple and consistent is often the most effective approach for sensitive skin, allowing the skin to gradually strengthen and respond positively without triggering flare-ups.

 Q6. I am in my 50s and very interested in your products.  Especially the ones relating to brightening a dull complexion and antiaging.  Can you recommend a program for me?

In your 50s, dullness and visible ageing are often driven by slower cell turnover, cumulative sun exposure and reduced lipid production. Skin may feel drier, thinner and less radiant, even if you’ve cared for it well. A supportive, multi-layered routine helps restore glow while maintaining comfort and strength.

The focus should be on gentle renewal, hydration and nourishment rather than aggressive treatments that can compromise the barrier.

I would start with the Daily Revitalise Cleansing Crème to cleanse without stripping, setting a supportive foundation for treatment products.

The Cell Renewal Peptide Serum helps improve skin firmness and elasticity, while the Skin Perfecting Radiance Gel restores hydration and radiance. Six Oils of Rejuvenation delivers deep nourishment, supporting barrier repair and comfort.

Finish with the Nourish & Hydrate Moisture Defence Crème to lock everything in and protect the skin throughout the day.

To boost results, the Skin Therapy Glow System can be used weekly to gently stimulate renewal and enhance absorption, helping skin appear brighter, smoother and more resilient over time without overwhelming it.

Q7.  I have dry, dull skin with large pores.  I am looking for a simple routine to address these issues. 

Large pores often appear more noticeable when skin is dehydrated and textured, not necessarily because of excess oil. When the skin lacks moisture, it loses elasticity and pores appear stretched. Improving hydration and skin smoothness is one of the most effective ways to soften their appearance.

A simple routine that restores moisture, supports brightness and gently refines texture can make a visible difference without overwhelming the skin.

I recommend starting with the Daily Revitalise Cleansing Crème to cleanse while maintaining moisture.

The Vitamin C Brightening Serum helps improve luminosity and skin tone, while the Skin Perfecting Radiance Gel deeply hydrates and smooths the skin’s surface, making pores appear less pronounced.

To enhance results, the Skin Therapy Glow System supports gentle exfoliation and skin renewal, helping improve texture over time.

Adding Six Oils of Rejuvenation provides essential lipids that nourish dry skin, improve elasticity and restore a healthy, plump appearance, which naturally softens the look of pores.

Q8.  My skin is prone to redness and rosacea, can you help me?

Redness-prone skin is often the result of a weakened skin barrier and heightened inflammatory response. Supporting the barrier and maintaining hydration helps reduce visible redness over time. Consistency and simplicity are key.

I recommend keeping the routine minimal and focusing on hydration and gentle support.

The Vitamin C Brightening Serum is suitable for sensitive skin and helps improve tone and resilience without aggravating redness.

The Skin Perfecting Radiance Gel provides soothing hydration and helps reduce discomfort and tightness.

If additional moisture is needed, the Balance & Replenish Light Moisturiser offers lightweight hydration without heaviness or congestion.

Consistency is key, and avoiding frequent product changes allows the skin to stabilise and gradually improve in comfort and appearance.

Q9.  I had acne as a teenager and now have some minor scarring.  My skin is still oily but dry in patches.  What would be the best products for me?

Post-acne skin often needs support with texture, tone and hydration rather than harsh acne treatments. Mild scarring responds best to gentle exfoliation, consistent hydration and antioxidant support.

I recommend the Superfruit Exfoliating Wash Off Cleanser to help refine texture and support clarity without stripping the skin.

The Vitamin C Brightening Serum helps improve the appearance of scarring and uneven tone while supporting skin health.

The Skin Perfecting Radiance Gel restores hydration, which can actually help regulate oil production.

The Balance & Replenish Light Moisturiser provides lightweight moisture for daily use.

To enhance results, the Skin Therapy Glow System supports ongoing renewal, while Six Oils of Rejuvenation can be used sparingly to nourish dry patches and support barrier repair.

 

Q10.  I have a combination skin type and I am looking for a good cleanser to help brighten my complexion.

A brightening cleanser should gently exfoliate while respecting the skin barrier.

The Superfruit Exfoliating Wash Off Cleanser is ideal for combination skin, helping to remove dull surface cells and impurities without over-drying. Used a few times a week, it supports a clearer, more radiant complexion.

To boost results, the Skin Therapy Glow System can be incorporated to further refine texture, while the Balance & Replenish Light Moisturiser ensures skin remains hydrated and comfortable after cleansing.

Q11. My teenage daughter has an oily, blemished skin.  Can you recommend a cleanser and serum for her?

Teenage skin needs simplicity and gentleness. Over-treating can disrupt the skin barrier and worsen breakouts. A routine that cleanses effectively while maintaining hydration is ideal.

I recommend the Superfruit Exfoliating Wash Off Cleanser to help keep pores clear and remove excess oil without stripping the skin.

The Vitamin C Brightening Serum supports skin clarity and healing while remaining gentle enough for young skin.

If extra hydration is needed, the Skin Perfecting Radiance Gel provides lightweight moisture without congestion. The Skin Therapy Glow System can be introduced carefully to support skin health, but consistency and restraint are key for long-term balance.