A handful of questions land in my inbox more than any others — about pigmentation, breakouts, sensitivity, ageing, the lot. Here are eleven of the most common from the first half of 2026, with the routines I’d genuinely recommend for each.
As always, introduce anything new slowly, patch-test first, and give a simple routine time to settle. The questions below run loosely from younger skin through to mature skin and specific concerns — find the one closest to your own.
Sylvie x
Common questions
I have pigmentation and sun-damaged skin which is dry. I'm 47 — can you recommend a routine for me?+
At 47, pigmentation and dryness are often the result of long-term sun exposure combined with a natural decline in skin renewal, collagen and lipid content. Dry, sun-damaged skin needs repair and hydration before aggressive brightening — otherwise pigmentation can become more stubborn. The most effective approach is to strengthen the barrier, gently encourage cell turnover, and support brightening with antioxidant protection.
I'd begin with the Daily Revitalise Cleansing Crème, which cleanses thoroughly while supporting moisture balance. The Vitamin C Brightening Serum is ideal for targeting pigmentation and uneven tone while supporting collagen. Follow with the Nourish & Hydrate Moisture Defence Crème to replenish and protect through the day. A few times a week, the Skin Therapy Glow System encourages gentle exfoliation and better absorption, and at night the Skin Perfecting Radiance Gel can be used as a sleep mask to calm, hydrate and revive.
I'm 61 and looking for anti-ageing products to treat my fine lines and wrinkles. Where should I start?+
In our 60s, fine lines are influenced less by surface dehydration and more by changes in skin structure — collagen and elastin decline, turnover slows, and the barrier thins. Supporting mature skin means strengthening, replenishing and maintaining hydration rather than overstimulating it. Peptides, lipids and gentle renewal matter most here.
I'd start with the Cell Renewal Peptide Serum, which supports collagen and elasticity while staying gentle enough for daily use. The Skin Perfecting Radiance Gel adds hydration and luminosity, and Six Oils of Rejuvenation delivers essential fatty acids that nourish thinning skin. Seal everything in with the Nourish & Hydrate Moisture Defence Crème. Weekly, the Skin Therapy Glow System stimulates renewal, and the Daily Revitalise Cleansing Crème keeps skin clean but never stripped.
I'm in my 20s with combination skin. I have breakouts but not acne. What serums would be good for me?+
In your 20s, combination skin with mild breakouts is often linked to fluctuating oil, dehydration and lifestyle stress rather than true acne. Overcorrecting with harsh products disrupts the barrier and can increase breakouts. The goal is balance — hydrated skin regulates oil more effectively and heals faster.
The Vitamin C Brightening Serum supports clarity, regulates oil activity and improves brightness without irritation. Paired with the Skin Perfecting Radiance Gel, it keeps skin hydrated and soothed. I'd avoid over-exfoliating; for gentle refinement the Skin Therapy Glow System supports healthy turnover, and if more moisture is needed the Balance & Replenish Light Moisturiser hydrates without heaviness.
I'm 34 with relatively good skin. I'm interested in anti-ageing and something for occasional dark circles and dullness.+
At 34, skin often still looks healthy but begins to show subtle fatigue — slower turnover, occasional dullness, early fine lines around the eyes. Supporting skin at this stage is about preservation, not correction, and the eye area benefits from targeted care.
I'd start with the Superfruit Exfoliating Wash Off Cleanser to gently remove buildup and reveal fresher skin. The Vitamin C Brightening Serum supports luminosity and protects against environmental stress, while the Cell Renewal Peptide Serum maintains firmness and smooths fine lines. The Skin Perfecting Radiance Gel adds hydration and glow, and the Eye & Lip Lift Crème softens the look of dark circles and fine lines. Weekly, the Skin Therapy Glow System improves clarity and absorption.
My skin can be very reactive and I have some rosacea. Will your Vitamin C products help?+
Rosacea-prone and reactive skin needs a careful approach — many actives can worsen redness. Gentle, well-formulated vitamin C can actually help strengthen the barrier and improve tone when used correctly. The key is stability, low irritation and avoiding overuse.
Our Vitamin C Brightening Serum uses stabilised vitamin C to support brightness and barrier health without the irritation of stronger formulas, helping even tone and reduce the look of redness over time. The Skin Perfecting Radiance Gel complements it with soothing hydration. Introduce new products slowly, patch-test first, and keep the routine simple and consistent.
I'm in my 50s, especially interested in brightening a dull complexion and anti-ageing. Can you recommend a program?+
In your 50s, dullness and visible ageing are often driven by slower turnover, cumulative sun exposure and reduced lipid production. A supportive, multi-layered routine restores glow while maintaining comfort — gentle renewal, hydration and nourishment rather than aggressive treatments.
I'd start with the Daily Revitalise Cleansing Crème to cleanse without stripping. The Cell Renewal Peptide Serum improves firmness and elasticity, the Skin Perfecting Radiance Gel restores hydration and radiance, and Six Oils of Rejuvenation delivers deep nourishment and barrier repair. Finish with the Nourish & Hydrate Moisture Defence Crème. Weekly, the Skin Therapy Glow System gently stimulates renewal and enhances absorption.
I have dry, dull skin with large pores. I'm looking for a simple routine to address these issues.+
Large pores often look more noticeable when skin is dehydrated and textured, not necessarily because of excess oil — when skin lacks moisture it loses elasticity and pores appear stretched. Improving hydration and smoothness is one of the most effective ways to soften their appearance.
I'd start with the Daily Revitalise Cleansing Crème to cleanse while maintaining moisture. The Vitamin C Brightening Serum improves luminosity and tone, while the Skin Perfecting Radiance Gel deeply hydrates and smooths the surface so pores appear less pronounced. The Skin Therapy Glow System supports gentle exfoliation, and Six Oils of Rejuvenation provides lipids that nourish dry skin and restore a plumper look.
My skin is prone to redness and rosacea. Can you help me?+
Redness-prone skin is often the result of a weakened barrier and a heightened inflammatory response. Supporting the barrier and maintaining hydration reduces visible redness over time — consistency and simplicity are key.
The Vitamin C Brightening Serum is suitable for sensitive skin and helps improve tone and resilience without aggravating redness. The Skin Perfecting Radiance Gel provides soothing hydration and eases tightness. If more moisture is needed, the Balance & Replenish Light Moisturiser offers lightweight hydration without congestion. Avoiding frequent product changes lets skin stabilise and improve.
I had acne as a teenager and now have minor scarring. My skin is still oily but dry in patches. What would be best for me?+
Post-acne skin often needs support with texture, tone and hydration rather than harsh acne treatments. Mild scarring responds best to gentle exfoliation, consistent hydration and antioxidant support.
I'd use the Superfruit Exfoliating Wash Off Cleanser to refine texture without stripping. The Vitamin C Brightening Serum helps improve the look of scarring and uneven tone, while the Skin Perfecting Radiance Gel restores hydration and can help regulate oil. The Balance & Replenish Light Moisturiser provides lightweight daily moisture. The Skin Therapy Glow System supports ongoing renewal, and Six Oils of Rejuvenation can be used sparingly on dry patches.
I have combination skin and I'm looking for a good cleanser to help brighten my complexion.+
A brightening cleanser should gently exfoliate while respecting the barrier.
The Superfruit Exfoliating Wash Off Cleanser is ideal for combination skin, removing dull surface cells and impurities without over-drying — used a few times a week it supports a clearer, more radiant complexion. To boost results, the Skin Therapy Glow System further refines texture, while the Balance & Replenish Light Moisturiser keeps skin hydrated and comfortable after cleansing.
My teenage daughter has oily, blemished skin. Can you recommend a cleanser and serum for her?+
Teenage skin needs simplicity and gentleness — over-treating can disrupt the barrier and worsen breakouts. A routine that cleanses effectively while maintaining hydration is ideal.
I'd recommend the Superfruit Exfoliating Wash Off Cleanser to keep pores clear and remove excess oil without stripping. The Vitamin C Brightening Serum supports clarity and healing while staying gentle enough for young skin. If extra hydration is needed, the Skin Perfecting Radiance Gel provides lightweight moisture without congestion. Introduce anything new carefully — consistency and restraint win long term.
